Most people notice improvement within the first week. Visible clearing typically happens within 2 to 3 weeks. Complete resolution usually takes 4 to 6 weeks depending on severity.

Not if you complete the full treatment cycle and follow maintenance guidelines. Most recurrence happens because people stop treatment when symptoms disappear, leaving the root cause untreated. 94% of customers report lasting results after 6 months.

Yes. Chronic cases often respond well because you're finally addressing the root cause, not just managing symptoms. Expect to need the full treatment timeline, possibly longer for stubborn cases.

You should see some improvement by week 2. If you see zero change, email us. You might need to adjust your routine or there may be other factors at play.

Fast symptom relief is normal. Surface improvement happens before the underlying issue is fully resolved. That's why you must continue treatment even when you feel better.

Lather on affected areas for 60 seconds. Let it sit for 30 seconds, then rinse thoroughly. Use morning and night for the first 4 to 6 weeks, then 2 to 3 times weekly for maintenance. Specific instructions are included with each product.

3 to 4 months with twice daily use on targeted areas. If you're using it on larger body areas, expect 2 to 3 months per bar.

Yes. Our soaps are formulated for specific problem areas but are safe for full body use if desired.

Don't panic. Just resume your routine the next day. Consistency matters more than perfection. Missing one day won't ruin your progress.

Yes, but wait 10 to 15 minutes after using our soap before applying other products. This gives the active ingredients time to work.

60 days, no questions asked. Even if you've used the entire bar. Email us for a refund and we'll process it the same day.

No. Keep it or dispose of it. We don't need it back.

We process it same day. It appears in your account within 3 to 5 business days depending on your bank.

Yes. Our guarantee covers everything. If you're not satisfied for any reason, we refund you.

Email us anyway. We're reasonable. If you have a legitimate issue, we'll work something out.

We ship throughout the UK and to most EU countries. Check shipping options at checkout.

UK orders arrive in 2 to 4 business days. EU orders take 5 to 8 business days. You'll receive tracking once your order ships.

Contact us immediately. We'll either resend your order or refund you. We cover all shipping issues.

Yes. Plain packaging with no indication of contents.

If it hasn't shipped yet, yes. Email us immediately. Once it ships, we can't change it, but you can return it under our 60 day guarantee.

Yes. Our formulas are designed to be effective yet gentle, even on compromised skin. We avoid harsh chemicals, sulfates, and parabens.

Our products use topical ingredients generally considered safe. If you have concerns, consult your doctor before use.

No, there are not.

Yes. All plant based ingredients. No animal products. Never tested on animals.

Full ingredient lists are on each product page. If you have known allergies, check before purchasing. Contact us if you're unsure.